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Routers Supported by Screens Connect
Screens Connect requires that your router support NAT-PMP (Network Address Translation - Port Mapping Protocol) or UPnP (Universal Plug and Play), and that the service is enabled and active. If your …
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Managed Networks
If you're connecting to a computer on a corporate, academic, or other network outside your personal control, you may encounter challenges using Screens, Screens Connect, and Screens Assist. These netw…
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Connections are stuck at "Connecting…"
This typically indicates that a network routing problem is preventing Screens from contacting the remote computer. The computer is in sleep mode, is turned off or not plugged into a power outlet See t…
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What to do when there are several instances of Screens Connect in the Menu Bar
Screens Connect should only have one instance running at all times. This article will show you what to do if you see several instances of Screens Connect in your menu bar: Procedure: Click on the Sc…
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Using custom URLs and ports with Screens
If you opt for third-party services like DynDNS Remote Access or No-IP, or rely on a public IP address for remote access to your computer over the Internet without using Screens Connect, it's crucial …
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Display Selection
If the Mac you are connected to is attached to multiple displays, you can select which display you wish to use with Screens. If you are connecting to a PC, it is also possible to select a particular d…
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Screens 5 Release Notes
Version 5.7.2 Released on October 7, 2025 New Customizable Modifiers button on the iPhone toolbar. Tap to open the section or long-press to set your default modifier. (iOS) Fixed an issue that preven…
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Routers Supported by Screens Connect